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Cloud Call Centre

We Keep The Terms Simple

What is Cloud Call Center & Smart Calling Solutions?

A Cloud Call Center is a virtual communication system hosted online that enables businesses to handle customer interactions — calls, IVRs, and routing — without physical infrastructure. Smart Calling Solutions include tools like Click to Call, VoIP, CRM-integrated outbound dialing, and automated workflows, helping businesses improve call efficiency, reduce costs, and manage customer service or sales remotely.
  • Scalable & Cost-Efficient
  • Work from Anywhere
  • CRM & Automation Ready
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Our Services Include

Complete Communication Suite for
Your Business

Cloud Call Center Solutions
Run inbound and outbound call operations with IVR, call routing, live monitoring, and detailed analytics — all on the cloud.
Promotional & Transactional SMS
Reach your customers instantly with high-speed SMS for marketing, OTPs, alerts, and real-time updates across India.
WhatsApp Business API Integration
Send verified, automated messages, offers, and notifications directly on WhatsApp with rich media support and full customer engagement tools.

Ready to Transform Your Business Communication?

Get Click to Call empowers you with cloud telephony, bulk messaging, and WhatsApp tools—built for Indian businesses.

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Happy Customers

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Project Complete

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Active Clients

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Years of Experience

How It Works

Top Features That Drive Results with Get Click to
Call For Your Business

DLT-Compliant SMS Gateway

Fully TRAI-compliant platform for sending promotional and transactional messages with secure routing.

CRM Integration

Seamlessly connect with CRMs to enable auto-dialing, lead tracking, and call logging.

Omnichannel Messaging

Reach users via SMS, voice, and WhatsApp from a single dashboard.

Cloud-Based Call Center

Run inbound and outbound call campaigns from anywhere with no hardware dependency.

Real-Time Analytics

Get detailed reports on SMS delivery, call logs, agent performance, and user engagement.

Dedicated Support Team

24/7 expert assistance to help you set up, troubleshoot, and optimize your campaigns.

Cloud Call Centre

Built for Marketers

How It Works

Simple Steps to Launch Your Campaign
with Get Click to Call

Register & Get DLT Approval
Sign up and complete the mandatory DLT registration to send SMS in compliance with TRAI guidelines.
Choose Your Service
Select from Promotional SMS, Transactional SMS, Cloud Call Center, or WhatsApp Messaging based on your business need.
Upload Contacts & Create Message
Import your contact list, write your message or call script, and set sender ID or call flow.
Launch & Track in Real Time
Start your campaign and monitor delivery, engagement, and performance with live reports and analytics.
Communication Activity Overview

Agent Dashboard & Communication
Activity Summary

Agent Communication Performance Report

Provides a snapshot of agent performance and communication metrics. Key insights are drawn from real-time and historical visuals.

 

Agent & Call Metrics

Images highlight agent activity, call trends, and communication breakdowns.

Data-Driven Decisions

Visual data aids quick analysis and decision-making.

Agent Performance Overview

Tracks agent activity, communication metrics, and channel usage to evaluate performance, productivity, and engagement levels.

Agent Activity Panel
Agent Activity Panel
Call Volume Trends (7 Days)
Call Volume Trends (7 Days)
Call Disposition & Interaction Summary
Call Disposition & Interaction Summary
Multi-Channel Communication Summary
Multi-Channel Communication Summary
Live Call Monitoring Panel
Live Call Monitoring Panel
Agent Status Board
Agent Status Board
SMS Interface & Template System
SMS Interface & Template System
Industry

Promotional & Transactional Cloud Call Center & Smart Calling Solutions

Deliver seamless customer communication with promotional and transactional messaging, cloud call center tools, and smart calling solutions — all tailored for scalable, real-time business engagement.
Retail & E-commerce
Education
Healthcare
Real Estate
Finance & Insurance
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WE KEEP THE TERMS SIMPLE

Client’s Testimonials Feedback

Move It
We transitioned to Get Click to Call’s cloud call center and saw immediate improvements in call handling and agent productivity. Highly recommend for growing teams!
Priya Sharma
With remote agents across India, their cloud-based platform helped us manage everything smoothly — IVR, call routing, and real-time monitoring included.
Ravi Menon
The auto-dialer and CRM integration helped us boost outbound calls and close leads faster. Great support team too!
Amit Rathi
We Keep The Terms Simple

Frequently Asked Questions

  • What is a Cloud Call Center?
    A cloud call center is a web-based platform that enables businesses to manage customer calls without traditional phone hardware — accessible anytime, anywhere.
  • Can I use your system for outbound sales?
    Yes. Our solution includes auto-dialers, call scripting, and CRM integration — ideal for outbound sales, telemarketing, and follow-ups.
  • Is call recording and monitoring available?
    Yes. All inbound and outbound calls can be recorded, monitored live, and accessed later for quality control and training.
  • How is a cloud call center different from a traditional setup?
    Unlike traditional systems, cloud call centers require no physical infrastructure, offer remote access, scale easily, and provide real-time reporting and integrations.
  • Does your service support IVR and call routing?
    Absolutely. You can set up multi-level IVRs, route calls based on agent availability, and customize flows based on caller input.
  • Can I integrate this with my CRM or ticketing system?
    Yes. Our cloud call center supports API-based integration with popular CRMs and support tools for a seamless workflow.

Contact Us

Get in touch today to boost your business with smart SMS, calling, and WhatsApp solutions.

Office Address

Saket, Delhi, Pin: 110068

Email

clicktoreach@outlook.com

Get In Touch

Connect with us for powerful cloud telephony, bulk messaging, and WhatsApp solutions tailored for India.

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